Refund Policy

At Holistic Wellness Center, we strive to provide the best wellness services to our clients. If you are dissatisfied with our services, please review our refund policy below:

1. Refund Eligibility
1.1 We offer refunds only for services that were not provided as agreed or in cases of genuine service failure.
1.2 Refund requests must be submitted within [2] days of the scheduled service.

2. How to Request a Refund
2.1 To request a refund, please contact us at official.holisticwellness@gmail.com] with your booking details, reason for the refund, and any supporting documentation.
2.2 We will review your request and respond within [1] business day.

3. Non-Refundable Services
3.1 Certain services, such as consultation fees, or non-refundable packages, may not be eligible for refunds.
3.2 If you cancel or miss an appointment without prior notice as per our cancellation policy, a refund will not be provided.

4. Refund Process
4.1 If your refund request is approved, the amount will be credited to your original method of payment within [3-5] business days.
4.2 Refunds will be processed based on the nature of the payment method used for the transaction.

5. Cancellations
5.1 If you choose to cancel an appointment, please refer to our cancellation policy for guidance on the process and any applicable cancellation fees.

MANAGED BY – HOLLIISTIC WELLNESS CENTER